Operating in different market segments, our main pillar is the long-term relationship with the customer. With a focus on performance, we take risks together. Present and future go hand in hand when we talk about business, always placing the customers of our customers as protagonists. Transformation, adaptation, innovation.

We have been operating with Agile methodology since 2015. We design COEs, HUBs, Tribes and Squads. We support our customers in implementing the methodology culture through Agile Coach and / or Agile Advisor. We provide resources with specific skills to compose the teams. Anticipating trends, we have Self Management cases in Brazil, the next evolution after Agile.

We have been operating with Agile methodology since 2015. We design COEs, HUBs, Tribes and Squads. We support our customers in implementing the methodology culture through Agile Coach and / or Agile Advisor. We provide resources with specific skills to compose the teams. Anticipating trends, we have Self Management cases in Brazil, the next evolution after Agile.

Loyalty is present in our DNA. We design Loyalty Strategies and Programs in order to promote recognition and reward for the customers of our customers. Generating value, changing behavior and, most importantly, business results.

The customer is the center of business decisions: Customer Centricity. We design the best experiences, orchestrating the complete Journey of Experience with the customer, in all relationship channels: whether digital or physical. Each and every interaction with customers must generate value and reflect a positive perception for the brand.

We have implemented digital businesses since 2007. We design Strategies and Digital Agendas: B2B, B2C and B2B2C. We accelerate digitization and promote digital inclusion through e-Commerce, Marketplace, Social Commerce, Omnichannel and Digital Channels projects. We support our customers in changing the culture for Digital Transformation through Digital Coach and / or Digital Advisor. We provide resources with digital skills to compose the teams.

We build dynamic Journeys of Experience, considering all stages of relationship, from attracting prospects, through activation and recurrence, to customer loyalty and recovery.

We promote partnerships between our customers and companies in the market generating mutual business. We negotiate and implement Business Partnerships with more than 50 different companies, generating significant business results. We have a squad for each customer, promoting and activating their offers.

We transform marketing models into performance, through Performance Tables, Multifunctional Squads and Channel Acceleration. We generate lift of business result.

We design Personas, adding attitudinal data to customers, providing an individual experience for each customer. In practice, personas help to design better journeys of experience, when they appropriate the habits of media consumption, purchasing, stage of life and generation. The result is that, for each persona, we will have journeys of unique experiences, in the tone of communication and in the preferred relationship channels.

We prepare Business Case and Business Plan for all strategies and initiatives we recommend. We estimate revenue and incremental margin, the necessary investments, calculating ROI, BEP and Pay Back.

We develop Business Transformation models, which promote changes in Business Models, Spin Off, Startups, New Products and / or New Markets. We support our customers in changing culture. We provide resources with specific skills to compose the teams.

Together, we are one.

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